Customer Support – NeuroRester

How can I contact NeuroRester support?
This is the second time my charging case has stopped working after the battery ran out. I don't want to keep troubleshooting. Can you send me a replacement today?
Your instructions say the case should charge in about 30 minutes. Mine has been plugged in for three hours with no lights. Are you sure your product isn't defective?
I bought NeuroRester on Amazon three months ago. The charging case stopped working after its battery went completely flat. Can you replace just the case?
The charging case has no lights, but I need to use NeuroRester tonight. Can I keep using the modules anyway?
My charging case gets unusually hot when I plug it in, and the indicator light doesn't turn on. Should I leave it charging overnight?
The module was fully charged, but a few hours later the case shows that it's charging again. Is the battery draining while it's inside?
My CardioGyms starts running automatically while it's still inside the charging case. Is that normal?
My device has been sitting in the charging case all night, but the charging indicator is still orange. Why hasn't it turned green?
One module charges normally, but the other one doesn't charge in the same case. Does that mean the module is defective?
The charging case shows a green light, but one of my modules is completely dead. Why isn't it charging?
My charging case has no lights after charging, but the modules inside still seem to work. Does that mean the case is charging normally?
The charging case was working perfectly before the battery reached 0%. Now it won't respond at all when plugged in. Is this a known issue?
I tried a different Type-C cable and power adapter, but the charging case still shows no lights. What else can I try?
My charging case was completely dead for a few days. Now I've been charging it for over two hours, but there's still no light. What should I do?
I returned my NeuroRester to Amazon and got a refund, but my paid NeuroRester app access is still active. Can I keep using the subscription?
My Amazon order says delivered, but I never received the package. Can you send me another one today?
I bought NeuroRester from an Amazon seller, but the seller name isn’t NeuroRester. Is my product genuine, and is the warranty still valid?
Amazon sent me a replacement, but now both the original device and replacement are showing in my app. Can I keep using both?
I bought a “new” NeuroRester on Amazon, but the serial number is already registered to another account. What should I do?
The price on your website is lower than what I paid on Amazon. Can you refund me the difference?
I bought NeuroRester on Amazon two months ago and now the device won’t turn on. Amazon won’t let me return it anymore. What should I do?
How long does it take to process and ship my order?
I'm really angry. I paid $499 and this thing doesn't work. Don't give me troubleshooting steps—just send me a new one today.
I bought it on Amazon 35 days ago, but your website says you have a 30-day money-back guarantee. Can you make an exception?
If NeuroRester isn't a medical device, why should I trust technology studied by medical researchers?
Your website says the technology was studied at Harvard and Mayo Clinic. So does that mean Harvard and Mayo recommend NeuroRester?
My blood pressure improved after using NeuroRester. Does that prove it's working?
I have a pacemaker, but my cardiologist said wellness devices are probably fine. Can I use NeuroRester?
The device gets warm when I use it. Is that normal, or should I stop using it?