My charging case gets unusually hot when I plug it in, and the indicator light doesn't turn on. Should I leave it charging overnight?

No. Stop charging immediately and disconnect the case from power if safe to do so. Do not leave it charging overnight.

Let it cool in a well-ventilated area away from flammable materials. Do not use or charge it again until you receive guidance from NeuroRester Support.

Contact support@neurorester.com with your order number and a brief description of the issue. Do not reconnect the case to reproduce the problem.