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  1. NeuroRester
  2. General
  3. Product Guide

Product Guide

  • What does NeuroRester do and how does it work?
  • The charging case shows a green light, but one of my modules is completely dead. Why isn't it charging?
  • My charging case has no lights after charging, but the modules inside still seem to work. Does that mean the case is charging normally?
  • The charging case was working perfectly before the battery reached 0%. Now it won't respond at all when plugged in. Is this a known issue?
  • I tried a different Type-C cable and power adapter, but the charging case still shows no lights. What else can I try?
  • My charging case was completely dead for a few days. Now I've been charging it for over two hours, but there's still no light. What should I do?
  • My charging case ran completely out of battery. I plugged it in, but none of the indicator lights turn on. Is it broken?
  • I bought NeuroRester from an Amazon seller, but the seller name isn’t NeuroRester. Is my product genuine, and is the warranty still valid?
  • Amazon sent me a replacement, but now both the original device and replacement are showing in my app. Can I keep using both?
  • Will everyone see results?
  • Where is my package?
  • Can I stop taking my sleeping pills after using NeuroRester?
  • How often do I need to charge it?
  • Does it work with Google Fit?
  • Does NeuroRester work with Apple Health?
  • I don't feel anything. Is it working?
  • NeuroRester® White Paper 1.6
  • 【Knowledge Base】NeuroRester & CardioGyms: Technical Specifications & FAQs
  • Crowdfunding, Warranty & Returns
  • App, Connectivity & Data Privacy
  • Why can't I disable the end-of-session beeps on my NeuroRester module?
  • What are the charging times?
  • What do the indicator lights mean?
  • How does it support business travelers?
  • Should I wear it during or after workout?
  • Does it track steps or heart rate?
  • Can family members share the modules?
  • Where is the exact position on the ankle, and how do I secure it?
  • Do I need to keep it attached all day?
  • How do I use it in the office?
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