Refund/Return Policy
- How do I return an item within 30 days?
- This is the second time my charging case has stopped working after the battery ran out. I don't want to keep troubleshooting. Can you send me a replacement today?
- I returned my NeuroRester to Amazon and got a refund, but my paid NeuroRester app access is still active. Can I keep using the subscription?
- I bought NeuroRester on Amazon two months ago and now the device won’t turn on. Amazon won’t let me return it anymore. What should I do?
- Amazon already refunded me, but I still have the NeuroRester device. Do I need to send it back to you?
- Amazon says my return window is closed, but your website says you offer a 30-day money-back guarantee. Can I still return it directly to you?
- I used it for two weeks and I don't see any improvement. I want a refund.