We’re sorry that your order shows as delivered but you haven’t received the package.
Please check the delivery details, any available delivery photo or signature information, and the shipping address shown in your Amazon order. You may also want to check whether someone in your household, a front desk, or a neighbor accepted the package.
If you still cannot locate it, use the help options for that Amazon order to contact Amazon Customer Service or the seller listed on your order and report the package as “delivered but not received.” They can review the delivery and determine what refund or replacement options are available for that order.
We cannot guarantee that a replacement will be approved or shipped today, as the available resolution and timing depend on the review of your Amazon order.
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