How do I return an item within 30 days?

Return window

NeuroRester offers a 30-day returns policy, allowing you to return items within 30 days of delivery.

What’s needed

• Your order confirmation and delivery date details.
• The product and all included components/accessories.

How to start a return

1. Locate your order confirmation from the NeuroRester online shop .
2. Visit the Help Center link on the NeuroRester website for return guidance.
3. Follow the instructions provided there to initiate your return within 30 days of delivery.

If you do not see specific instructions or a return portal on the site, keep your order confirmation handy—this will help verify your purchase date and delivery timing when you access return options through the site’s Help Center or your Shopify order page.

Refund timing and conditions

• The site confirms the 30-day window from delivery. Additional details about inspection, refund processing times, and return shipping steps are not publicly specified.
• To avoid delays, start your return as soon as you’ve evaluated the product and decided to send it back.

Tips

• Keep all original packaging and components until you’re sure you’re keeping the item.
• Save your tracking number if provided during the return process.

Note: If any step appears unclear on the website, check the Help Center link again for the most current return instructions, as processes may update.