I was charged twice. Were both payments added to my subscription period?

Each NeuroRester subscription purchase adds a fixed period of access to your account. If two separate purchases were completed, both subscription periods are automatically added together—the second purchase does not overwrite the first one. You can check the updated expiration date in the NeuroRester app.

If your payment record shows two charges but the expiration date reflects only one purchase, or if the same order appears to have been charged twice, please provide your NeuroRester account email, transaction dates, amounts, and order or receipt number. Do not provide full card details. Our support team will verify the payment status.