I paid for the subscription, but the app still says I'm on the Free plan. Should I buy it again?

Please don’t purchase the subscription again. First, close and reopen the NeuroRester app, and make sure you are signed in to the same NeuroRester account used for the purchase. Then check whether your plan status and subscription expiration date have been updated.

If the app still shows the Free plan after your payment was completed, please contact NeuroRester Support and provide:

The email address associated with your NeuroRester account

A screenshot showing the successful payment

The purchase date

Please hide any full card number, security code, password, or other sensitive payment information in the screenshot. Our support team will verify the transaction and help restore your subscription access.